Customer satisfaction is Atlantic.Net’s top priority. That’s why we give you a variety of ways to reach us, whether you have a simple question about your bill or you need immediate technical support.

You can find the latest updates regarding Atlantic.Net's Current Network Status online. Before reporting a technical problem, please check the status page for information about any current technical difficulties that are already being addressed.

Member Services representatives provide personal assistance 24 hours a day, seven days a week for your convenience.

For faster service, please direct your inquiry to the appropriate support team listed below.

Residential
   
Tech Support Phone
800.921.9328
E-Mail
support@atlantic.net
Billing Questions Phone
800.921.9328
E-Mail
billing@atlantic.net

Business
Business Tech Support (except Web Support) Phone
800.540.4686
E-Mail
nocworkorders@atlantic.net
Groove Support Phone
800.211.9496
E-Mail
groovesupport@atlantic.net
Web Support Phone
800.921.9328
E-Mail
websupport@atlantic.net
Web Billing Questions
Phone
800.422.2936
E-Mail
webbilling@atlantic.net
Business Billing Questions Phone
800.422.2936
E-Mail
commercialbilling@atlantic.net

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